THE SIX SENSES

01. Sense of Purpose

Our purpose is to provide CARE. We go out of our way to do things that are hard, because doing the hard things surprises and delights our clients in ways that our competitors can’t.

02. Sense of Urgency

We move with speed and urgency. We remove obstacles, and act decisively, because indecision is the enemy of progress.

03. Sense of Pride

We take pride in the quality of our work; We are committed to EXCELLENCE and intolerant of mediocrity. We field the best team; we challenge assumptions; We simply get the job done.

04. Sense of Community

We are ONE; We are not a collection of pieces;Regardless of function, location or position.We are one team, rowing in one direction, delivering care to those in need.

05. Sense of Humor

What we do is serious, but we do it with a sense of humor. We take our job seriously, but have fun doing it, because life is just too short not to love doing what you do.

06. Our Common Sense

And above all else, we use our sixth and most important sense to get the job done and deliver the highest level of care: our common sense.

Additional Information

Geneva Woods is dedicated to improving lives. We do it by delivering memorable client service levels, in the most efficient manner, where it is most convenient for our rural clients. We don’t meet expectations. We exceed expectations.

Team

We strive to create an environment focused on high job satisfaction and proactive engagement. Our team connects seamlessly across departments, locations and functions; Geneva Woods fosters a work environment where proactive debate and team-work is encouraged and expected, on the way to accomplishing our vision.

Empowerment

Empower decision making – a well-thought-out mistake is preferable to a non-decision. Empowering our team members to remove obstacles to deliver better, faster and more cost effective services.

Technology

Use technology to create better service, efficiency and clinical care, resulting in better, faster and more cost effective delivery of healthcare services.

Client Care

Create a level of client services that is legendary, with a focus on creating value for our clients.

Client Experience

Make it a pleasure and delightful for clients to do business with us; surprise and delight.